For longer than 20 years, MTM has connected with their clients to develop non emergency medical transport with regard to accessing medical care, supporting self-sufficiency, & joining community solutions. Simply by utilizing high-quality customer support as well as their capability to be able to put together all-inclusive provider systems, they can help clients to be able to achieve their goals even while attaining their own vision of residential areas free of barriers.

Your state of health and essential safety certainly are a top concern to MTM. As a consequence of the existing Coronavirus crisis, MTM are sticking to the help and advice available from the Centers for Disease Control.

MTM is here now to supply a range of NEMT Brokerage services to use on your largest issues with medical related related transport and Public Transit Services. Through state non-emergency medical transportation (NEMT) brokerage to booking & dispatching for big transportation organizations, their services strive to improve member health results while aligning along with client aims, decreasing charges, and boosting fulfillment.

Leveraging their in-depth familiarity with the health care transportation services sector, MTM’s mobility management model provides an effective strategy for synchronized area transport.

Having a wide variety of cordinated, feasible transport solutions, mobility management makes certain every aspect of passengers’ mobility requirements are satisfied. MTM educate travellers on the transportation resources open to them, and also enable them to find the right style of transport that best fits their needs.

Because demand will continue to escalate, mobility management provides a focused solution to bring together, control, & organize transportation services. MTM works along with their customers to supply a range of transit products and services and alternatives such as:

Pursuing opportunities for grant funding
Educating passengers on and assigning them to the most cost-effective, appropriate mode of transport

Performing education & outreach to explain the transportation management system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs

Diverse travel options and modes
Eligibility assessments
Travel training
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships

As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (QA) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency and its contractors through continual quality improvement.

In the role of the ears and eyes of the agency a real development of the agency’s staff members an independent QA professional brings an additional tier of neutrality to maintain additional vendors answerable & proactively deal with service and compliance matters. Together with practical experience which blends transportation & quality assurance, MTM comprehends the way various facets of Quality Assurance have an impact on a transportation systems functionality, and features a specialist model in position to help improve conformity & system advancement.

The specialized Quality & Compliance unit tracks transport of more than 20 million trips each and every year through their sub contracted system of transportation service providers, with more than seven point five million telephone calls fielded by their client service facilities annually. For every one of their more than 1 hundred contracts, they have built in quality control measures in place and also keep them selves answerable to performance specifications & Key Performance Indicators(KPIs).

MTM is a genuine leader in building Quality Assurance methods intended for the non-emergency health-related transportation sector, & also has successfully executed these kind of tactics within their packages for longer than twenty years. In each contract they manage, MTM completes Quality Assurance routines causing them to be uniquely experienced to present unprejudiced critiques, assess general trends, & report crystal-clear results and strategies.

By using a library of practices, plans, operations, & records evolved throughout the last 2 whole decades and set to be personalized to transit agencies unique needs, MTM is actually very well set up to enhance setup and make immediate constructive influences on transportation agencies of any specific size.

Significantly more specific to the travel market, MTM couples with transportation companies within Maryland & Washington, D.C. to give specialist QA programs. In each case, MTM work closely along with the travel organizations to be able to generate in depth packages that give control for each of the Administration and Operations of their paratransit departments.